How it works
Choose your test
Choose your phlebotomy test, place your order, then register your test in the H&B&Me app.
Book your test
Once you’ve registered your test, a phlebotomist will call you to arrange your appointment.
Have your test
On the day of your appointment, a trained phlebotomist will collect your sample at your home.
Get your results
View your results in the app within 48 hours. If you need to follow up with a GP, we’ll let you know.
FAQs
To book an appointment, you’ll first need to buy a phlebotomy blood test. Currently, this includes our Well Woman and Well Man tests. After placing your order, you’ll receive a phone call from our clinical partner within 2-3 working days to arrange your appointment. When arranging your appointment, please allow enough time for your test kit to arrive before the test takes place.
Your blood sample will be collected by a trained phlebotomist from our clinical partners, Inuvi Health Limited, who are registered with the Care Quality Commission (CQC). Please note your sample will not be collected by anyone from H&B&Me or Holland & Barrett, and we are not registered with the CQC. Visit our clinical partners page or read our leaflet to learn more about your blood test.
You can have your blood test at most home addresses in the UK, apart from Northern Ireland, the Scottish Highlands and the Isle of Man.
You won’t receive a complete test kit because the phlebotomist attending your appointment will bring most of the equipment needed to collect your blood sample. However, you will still receive a kit that includes the following:
- Instructions
- A pre-paid return envelope
- A test request form
Your labelled blood sample, completed test request form and return envelope should be taken with the phlebotomist at the end of your appointment. They'll return your sample for you.
You’ll receive your results on the H&B&Me app within 48 hours of our lab partners receiving your blood sample. You can also download a PDF version of your results and the doctor's report to keep for your records.
No. The phlebotomist doing your test will return your blood sample for you. However, please ensure you give them the pre-paid return envelope, blood sample labels and test request form that comes with your kit.
On the day of your test, drink plenty of water to improve hydration and enable a smoother blood draw. Avoid strenuous exercise, drinking caffeine and alcohol, and smoking immediately before your appointment, as these activities raise your blood pressure.
Let the phlebotomist know if you’ve had any previous problems, such as fainting, nausea, and blood clotting issues, or if you bruise easily. You should also let them know if you are currently taking Warfarin or Aspirin on a long-term basis.